Deliver grocery - take your trouble
Our mission
Our values
Make life easy. We deliver products. What people usually carry with them in packages. From the store home. Tired after work. And then yet have to prepare all of that!

No, we do not agree to such a life. Feel tired, get some rest. If you notice your fridge is empty before you go to work in the morning, order the necessary products and they will be at your door at the appropriate time.

And we mean not just the ease of shopping. We mean the ease of life. Ability to enjoy it. Catch the moment, don't sacrifice it for routine tasks.

Our dream is to make life as easy as possible. Here we are in tune with technologies and inventions that improve and simplify life, help to be a little happier and free up time for hobbies.
Love to the client — we provide a customer-oriented service with understanding and politeness. We believe in educating employees, we encourage respectful and peaceful communication.

Beauty of servicing — being aesthetes of delivery, we value what is the best and the most beautiful. Our branding is a designer artwork, our couriers are punctual, properly dressed and have smiles on their faces. The products we have selected are the tastiest and most beautiful.

Unity - all staff is one friendly team. Our processes are effective, and we understand each other without words.

Self-development - we appreciate any feedback from our clients, as well as improve ourselves and get better with every new order.
2010
2011
2014
2015
2016
2017
2019
History
2020
Zakaz is created. "Time is the only limited resource that people have" - this idea is behind the creation of the company. On average every person spends at least few hours a week in grocery stores, that is the time that he can spend with more benefits for himself and his loved ones. This is why the service has taken over such a routine thing as purchasing products and gives free time to its customers.
Service receives its first investments and a victory in the nomination "Startup of the Year-2011" according to the poll at AIN.UA. Becomes No.1 in the Ukrainian Startups Rating.
Pickerman application developed for staff responsible for packing the orders. This application has improved the efficiency of packing, because it allows the user to access all the necessary information about the product in their phone. Delivery is available from NOVUS, METRO and Furshet supermarkets in Kyiv.
In Kyiv, the FOZZY retail chain begins cooperating with the company, and in Dnipro the service is launched with the METRO retail chain.
Zakaz actively increases its growth rate and expands to new cities: Lviv, Odesa, Kharkiv. A new partner joins in - the Auchan network.
The service starts working in Vinnytsia, Zaporizhzhia, Zhytomyr. The pickers now have the opportunity to coordinate orders not only by phone but also in the chat through a special program.
The company enters the Moldova market, now products delivery is available in Kyshyniv (Chisinau).
Zakaz starts cooperating with VARUS, Tavriia V, VOSTORG and is available in Poltava, Kryvyi Rig, Mykolaiv, Mariupil, Chernivtsi, Ivano-Frankivsk, Rivne. The company has entered the market of Uzbekistan - delivery may be accessed in Tashkent.
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2018
MegaMarket joins the service. The largest order in the history of the company was placed - 2 trucks of Christmas tree decorations.
2012
2013
A customer support department has been created. IT specialists are developing their own software for logisticians.
The service is recognized as "The Most Innovative Project in Ukrainian E-Commerce" according to the results of the Ukrainian E-Commerce Awards 2013 by Forbes.ua. Cooperation has been established with 7 popular retail chains: Novus, Metro C&C, Furshet, Narodny, Amstor, Arlekyn, PremiumVin, as well as with the "Stolichny market". Every day couriers deliver at least 111 orders across Kyiv.
2021
Zakaz has been included in the rating of the "TOP-100 IT employers of the year" and won the Favorite IT Employer of the Year rating. New partners COSMOS and the Pcholka market have joined the Zakaz delivery service, and also we have connected delivery from the Stolichny market in Kyiv. A new partner joined the Zakaz delivery in Uzbekistan - an international chain Carrefour.
2010
2011
2014
2015
2016
2017
2019
History
2020
Zakaz is created. "Time is the only limited resource that people have" - this idea is behind the creation of the company. On average every person spends at least few hours a week in grocery stores, that is the time that he can spend with more benefits for himself and his loved ones. This is why the service has taken over such a routine thing as purchasing products and gives free time to its customers.
Service receives its first investments and a victory in the nomination "Startup of the Year-2011" according to the poll at AIN.UA. Becomes No.1 in the Ukrainian Startups Rating.
Pickerman application developed for staff responsible for packing the orders. This application has improved the efficiency of packing, because it allows the user to access all the necessary information about the product in their phone. Delivery is available from NOVUS, METRO and Furshet supermarkets in Kyiv.
In Kyiv, the FOZZY retail chain begins cooperating with the company, and in Dnipro the service is launched with the METRO retail chain.
Zakaz actively increases its growth rate and expands to new cities: Lviv, Odesa, Kharkiv. A new partner joins in - the Auchan network.
The service starts working in Vinnytsia, Zaporizhzhia, Zhytomyr. The pickers now have the opportunity to coordinate orders not only by phone but also in the chat through a special program.
The company enters the Moldova market, now products delivery is available in Kyshyniv (Chisinau).
2018
MegaMarket joins the service. The largest order in the history of the company was placed - 2 trucks of Christmas tree decorations.
Zakaz starts cooperating with VARUS, Tavriia V, VOSTORG and is available in Poltava, Kryvyi Rig, Mykolaiv, Mariupil, Chernivtsi, Ivano-Frankivsk, Rivne. The company has entered the market of Uzbekistan - delivery may be accessed in Tashkent.
2012
A customer support department has been created. IT specialists are developing their own software for logisticians.
2013
The service is recognized as "The Most Innovative Project in Ukrainian E-Commerce" according to the results of the Ukrainian E-Commerce Awards 2013 by Forbes.ua. Cooperation has been established with 7 popular retail chains: Novus, Metro C&C, Furshet, Narodny, Amstor, Arlekyn, PremiumVin, as well as with the "Stolichny market". Every day couriers deliver at least 111 orders across Kyiv.
2021
Zakaz has been included in the rating of the "TOP-100 IT employers of the year" and won the Favorite IT Employer of the Year rating. New partners COSMOS and the Pcholka market have joined the Zakaz delivery service, and also we have connected delivery from the Stolichny market in Kyiv. A new partner joined the Zakaz delivery in Uzbekistan - an international chain Carrefour.
Volodymyr is a managing partner at Chernovetskyi Investment Group (CIG) and a Chairman of the Board of Zakaz.

He has extensive experience in venture capital investment and business development. Prior to joining CIG, he was Chairman of the Board of the Independent Insurance Company.

Under his leadership, CIG has invested in such projects as KIDOZ, Busfor, SoftCube, InnerChef, Kray Technologies.

As the Chairman of the Board of Directors, Zakaz.ua is responsible for the strategic development of the company.
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Andriy headed the company in 2018.

Prior to joining Zakaz Andriy worked as a CEO at a logistics company, internet service company and charity fund. 5 years of work experience as a head of the structural unit at Pravex-Bank.

The main areas of work at Zakaz are to increase the level of employee involvement and improve work efficiency.
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Oleksiy has more than 15 years of experience as a technical director. Participated in the creation of the Internet media holding MAGNET, which includes dozens of popular projects with an audience of millions. He headed the e-commerce division of the holding, which included electronic stores, a discount marketplace, an insurance aggregator and others.
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Anna has 10 years of experience as CFO and Chief Accountant. Joined Zakaz in 2016. Prior to joining Zakaz, she worked as financial director in a construction company.

Responsible for accounting and auditing of business operations of the company.
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She began her legal practice in the field of legal consulting. Prior to joining Zakaz, she has been working for international chain Auchan for more than 6 years, after which she joined CIG as a legal adviser.

She is supervising various investment and corporate transactions, responsible for Zakaz's legal team.
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Vadym has more than 10 years of experience in operational management. Before joining Zakaz, was COO at Mobilochka, logistic service provider Delivery Star, construction and DIY retailer chain Novocentr.

Responsible for the organization of daily operational processes and logistics management.
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Yevgen has almost 12 years of experience in finance, strategy and business development. Prior to joining Zakaz Team, Yevgen worked for more than 6 years in VC industry and 5 years in private equity fund of Slovenian company P&S Capital.

In Zakaz he is responsible for business expansion, new partnership development and GMV growth.
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Pavel has more that 15 years of experience in management (bank branches and insurance companies). Has degree in law.
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Galina has almost 10 years of experience in HR leadership.
Before joining Zakaz she implemented large-scale HR projects in large companies - market leaders: Pesto family, Furshet, Retail group.
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Find us
Today Zakaz is working
with 13 partners in 3 countries and 18 cities.
Ukraine
Moldova
Uzbekistan
Our principles
Professionalism
Each member of the Zakaz team performs their work at the highest level and regularly train and improve themselves. We have real experts who know everything about the selection and packing of only the freshest products and their delivery to the door of your home or office.
Responsibility
The company listens carefully to all customer's wishes and feedback striving to become the best. If a mistake happens, we take the side of the client and solve all issues as quickly as possible.
Honesty
We work transparently and are always ready to speak openly with our clients and partners.
Processability
In our activities we use modern technological equipment and software that helps to raise the service to the highest level.
In April, Zakaz.ua provided help to the most vulnerable categories of Kyiv residents in the amount of UAH 1 million
Corporate and social responsibility
In April, Zakaz.ua provided help to the most vulnerable categories of Kyiv residents in the amount of UAH 1 million
At the beginning of April, the Zakaz.ua product delivery service joined the social initiative of the Department of Social Policy of the Kyiv City State Administration, which was to provide with basic necessities the pensioners, large families with kids and people with special needs. During the month, Zakaz.ua assembled 1,000 grocery baskets worth UAH 1,000 each, and couriers together with social workers delivered packages to the Kyiv residents.

The kits included: bread, cereals, oil, milk, cheese, sausages, canned food, vegetable mix, sweets, toothpaste, soap, toilet paper and more. At least 30 families in different districts of Kyiv received the help daily.

The social initiative aimed to protect the most vulnerable to disease citizens from unnecessary risk.
"In April, we received hundreds of thanks from Kyiv residents, to whom we delivered the necessary products free of charge. We hope that this initiative has at least eased the self-isolation regime for many people and saved their health. In the future, we plan to launch new charitable initiatives in various formats to help those who need it most," commented Andriy Kursky, CEO of Zakaz.ua.
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Zakaz.ua starts an eco-initiative in Kyiv
Zakaz.ua starts an eco-initiative in Kyiv
In recent years, in Ukraine, the problem of accumulation of plastic waste in landfills has exacerbated and now threatens to deepen the environmental crisis. Zakaz started taking first steps to solve environmental problems in 2018, when together with the chain of hypermarkets METRO Cash & Carry launched a joint campaign to collect plastic containers. Since then both companies have handed over more than 640 m³ of plastic bags and PET bottles for recycling.

This April Zakaz.ua is launching the eco-initiative in Kyiv. The procedure is very simple: after ordering the products, the customer has the opportunity to give the courier cleaned plastic recyclables and receive an individual promo code in the amount of UAH 15 as a discount for the next delivery. Thus, all those who order products from the Kyiv supermarkets, have the opportunity not only to save money on the next delivery, but also to join the now crucial initiative to reduce the impact of plastic waste on the environment.

This initiative covers all 7 partner networks of Zakaz.ua in Kyiv: Auchan, METRO, Novus, MegaMarket, Varus, EKO Market and CITYmarket.

"It's not the first year that our company is actively participating in the fight to improve the environmental situation in the capital: in 2020 alone, as part of the Zakaz Green eco-initiative, our couriers were handing over about 6 m³ of PET bottles and plastic bags every month. Our team wants to do even more, so we are extending the promo to cover all our partners in the capital," - comments Andriy Kursky, CEO of Zakaz.ua product delivery service.

Zakaz.ua couriers will accept plastic containers and packaging that have been washed, cleaned of garbage and packed in bags that can fit in both hands. Detailed conditions of the promotion can be found on the website at the link: conditions.zakaz.ua/recycling/ua.

As it was arranged earlier, all waste collected during the project is transferred to "Obukhivmiskvtorresursy", which performs sorting, pressing and transportation to processing plants. Later the waste is used as a secondary resource for manufacturing products.
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Contacts
info@zakaz.global
Zaliznychne highway, 2А, 4th floor, Kyiv 01054
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